General conditions of sale and supply

1. General

The products sold by us are supplied under the following conditions.  Any customers conditions of delivery or payment which differ from or are inconsistent with the conditions below require our written acknowledgement. In the adscence of this acknowledgement for differing or inconsistent condition, they have no legal validity.

2. Quotation and Finalisation

Our quotations are not binding unless they are expressly described as binding. The sale is finalised by our written order confirmation which states the agreed subject, price and conditions of the delivery and which is not subject to any verbal agreements or associated discussions. We reserve the right to change technical details, also details which are shown on brochures or technical documentations.

3. Prices

All prices are ex works, excluding packaging, despatch and insurance charges which are at the customers expense. Invoicing will be at the prices valid on the day of delivery. The purchaser agrees with our payment and deliver conditions for current and future businesses in case there will be an order. The contract remains binding even if legal invalidity of individual items.

4. Delivery date

The delivery period begins on the day of our acceptance of the order, but not until all details needed to carry it out have been finalised. The delivery period will have be met if by the time it expires the delivery has left the works or its readiness for despatch has been notified. We take great care in the determination of the details given on delivery times, but nevertheless they are not binding. Any claim for compensation is limited to the enforcement of direct loss unless we are guilty of intent or gross negligence.

5. Payment conditions

The invoiced amounts are payable throught L/C (All necessary charges are at the expense of the customer) or bank transfer. Any other payment conditions require our writting acknowledgement. We don't accept credit cards, cheque payment or PayPal.

The customer renounces his right to exercise his right of retention and also to the enforcement of charges due to any deficiency or of other counterclaims unless these are uncontested or legally established.


6. Retention of ownership

The goods remain the property of the seller until all debts have been paid in full including associated debts, claims for compensation and redemption of cheques and bills of exchange. This retention of ownership also applies if individual amounts payable to the seller are included in a current invoice, and the balance is worked out and eccepted.

7. Despach and Transfer of risk

Shipping and transportation of goods is carried out at the expense and risk of the purchaser.  The risk transfers to the customer as soon as the goods leave the factory or are available for the customer. This transfer of risk also applies to carriage paid deliveries.

8. Complaints, Warranty

Obvious defects must be notified in writing without delay, but at the latest within one week of receipt of the goods, together with a declaration of what was found. Failure to inspect the goods counts as an unreserved acceptance of their compliance with the conditions.

Custom orders are non-returnable.

Changes in the electrical and electronic equipment or the design of the goods remain without any notification of the purchaser subject, provided that the value and function of the products delivered will not be affected.


9. Brochures, Price lists

We reserve the right for the product to differ from our brochures as a result of any improvements or alternations for other reasons. Such alternations do not oblige us to make a special announcement. No liability is accepted for printing errors.


10. Place of contract fulfilment and Court of Juridiction

The place of contract fulfilment and Court of Juridiction for supply and payment for both parties to the contract are agreed to be Rathenow.